Privacy Policy

Last updated: [25/09/2025]

At emmanouilidisdesign.com, we value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.

This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Data Controller

The Data Controller responsible for your personal data is:

Emmanouilidis Design

Website: https://emmanouilidisdesign.com

Email: info@emmanouilidisdesign.com

2. Information We Collect

When you use our website, we may collect the following personal data:

Contact details: name, email address, phone number (when you contact us).
Account details: login credentials (if you create an account).
Order information: billing/shipping address, payment details (processed securely through third-party payment providers such as Revolut or PayPal).
Technical information: IP address, browser type, device information, and cookies.
Communication data: messages sent via our contact form, email, or other channels.

3. Purpose and Legal Basis for Processing

We process your data only when we have a lawful basis:

Contract performance: to process and deliver your orders.
Legal obligations: to comply with accounting, tax, and legal requirements.
Legitimate interests: to improve our website, prevent fraud, and maintain security.
Consent: for sending newsletters or marketing communications (you can withdraw consent anytime).

4. How We Use Your Data

We use your information to:

Provide and manage your purchases and deliveries.
Respond to your inquiries and customer service requests.
Improve our products, services, and website experience.
Send you marketing communications (only with your consent).
Comply with legal and regulatory requirements.

5. Data Sharing

We do not sell or rent your data.

We may share your information only with:

Payment providers (e.g., Revolut, PayPal).
Shipping partners for order delivery.
Service providers (IT hosting, analytics, website support).
Authorities if required by law.

All third parties are required to comply with GDPR and ensure your data is secure.

6. Cookies and Tracking

Our website uses cookies to improve functionality and analyze traffic.

You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy.

7. Data Retention

We keep your personal data only as long as necessary:

Orders and invoices: retained for [e.g., 6–10 years] as required by tax law.
Marketing communications: until you unsubscribe.
Website analytics data: kept for a limited period to improve performance.

8. Your Rights Under GDPR

You have the right to:

Access your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your data (“right to be forgotten”).
Restrict or object to processing.
Request data portability.
Withdraw consent at any time (for marketing emails).
File a complaint with your local Data Protection Authority.

To exercise your rights, please contact us at: policy@emmanouilidisdesign.com

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

10. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure it is protected through safeguards such as the EU Standard Contractual Clauses or equivalent legal mechanisms.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: